Shipping and Delivery

Shipping and Delivery

A. SHIPPING

1. Shipping time

All orders are sent from Romania and will be shipped world-wide via the Romanian Post services and International Air Mail, always with tracking number.
For ready-to-ship items: your order will be shipped in 1-3 business days after receiving your payment via PayPal.
For made-to-order items: your item will be crafted in 3-10 days (check the item’s description, longer periods refer to larger or complex items) after receiving your payment. After an item is finished it will be shipped in 1-3 business days.
Be sure to check the manufacturing time for each item before ordering. It’s stated in the description of each product.

2. Shipping address

The item will be shipped to the address you provide at checkout. Please make sure that is the address you expect the item to be shipped to. If you provide an incorrect shipping address, you order is not refundable if lost. It is the sole responsibility of the customer to provide accurate shipping addresses when they purchase any items.

B. DELIVERY

1. Delivery costs

Delivery costs will be calculated at the checkout once you have entered your delivery country. The costs are based on the weight and size of your order. Please add the items to your shopping cart and select the destination country for the total delivery costs.

2. Delivery time

If you haven’t received the package or a notice within 3 weeks, please call your local post office and ask if they have your package.
Please be aware that some orders may be delayed at Customs or due to the busy holiday season.

Estimated delivery time:
– Europe: 5-10 business days
– Rest of the world: 10-20 business days

Please contact me if your order has not arrived within 30 business days of payment.

Please make sure you have read the shop announcement and delivery information before purchasing. Any holiday last postage dates or changes to expected delivery times will be posted here.

IMPORTANT NOTE: transit times are calculated since the date I send you an email to let you know that your order has been posted.